Privacy Policy

Last Updated: January 2026

PortableAircon.com.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website portable-aircon.com.au.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us through our contact form
• Subscribe to our newsletter (if applicable)
• Participate in surveys or promotions
• Leave comments or feedback

This information may include your name, email address, and any other information you choose to provide in your message.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Improve our website content and user experience
• Analyse website usage and trends
• Send periodic emails regarding our content (if you've subscribed)
• Prevent fraudulent activity and ensure website security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you interact with our website
• Provide relevant content and advertisements
• Analyse website traffic and performance

You can control cookie settings through your browser preferences. Note that disabling cookies may affect your experience on our website.

Third-Party Services

Analytics

We use Google Analytics to collect and analyse information about website usage. Google Analytics uses cookies to collect anonymous data about visitors. You can learn more about Google's privacy practices at policies.google.com/privacy.

Affiliate Links

Our website contains affiliate links to Amazon.com.au and potentially other retailers. When you click these links and make a purchase, we may earn a commission. These third-party sites have their own privacy policies, and we encourage you to review them. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.

Advertising

We may display advertisements from third-party advertising networks. These networks may use cookies and similar technologies to collect information about your visits to our website and other sites to provide relevant advertisements.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: hello@portable-aircon.com.au
• Contact Form: Contact Page